WARNING!!! DO NOT USE FTD!!!
TOTAL PURCHASE PRICE $91.77….. OUCH!
I am VERY unhappy with not only the quality of the flowers received but the HORRIBLE customer service. Knowing that they were busy I tried to do the RIGHT thing and e-mail the customer service to allow them a chance to “correct” the issue. After several days I decided to call customer service (Sunday). The people on the phone were HORRIBLE, they wanted me to take the flowers BACK to work and have them picked up. I tried to explain to them after a HORRIBLE delivery and embarrassment there I don’t want to after almost a week take the flowers back to work to have them picked up. I offered to e-mail them photos, ship the flowers, but refused to take them BACK to work!